FAQs

SHIPPING

International customers: please note that international shipments may be assessed additional tax/import fees - these are NOT covered by Cozy Cuties and will be the responsibility of the buyer to pay.  For questions on your country's import/tax fees, please contact your local postal office before placing an order. I am not able to alter the cost of goods on the customs forms so please do not ask.

Items that are in stock will ship out within 24 hours of purchase.  Priority Mail within the US normally takes 2-3 BUSINESS days to receive. This shipping method includes $50 insurance. If you would like your package to be insured for more than this, please contact us at support@cozycuties.net to purchase additional insurance.

Standard Shipping within the US normally takes 3-5 BUSINESS days to receive.  This shipping method does NOT include insurance.

International shipping times may vary depending on destination country and shipment method used.  For more information, please contact us at support@cozycuties.net

RETURNS & EXCHANGES
Due to our shop closing down, all items are heavily discounted and are not eligible for returns/exchanges.  All sales are final.

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